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Patient Education

Emergency Care

Visit the Nexus Orthodontics site to learn about different orthodontic emergencies and what you should do when they occur.

Don’t worry — orthodontic emergencies are rare. But, they aren’t impossible. In the very unlikely event that you experience an orthodontic emergency, you can reach out to us. Call us right away if you are experiencing severe pain that you cannot seem to solve on your own with the over-the-counter painkillers or wax that we have provided you. We’ll be able to figure out the best solution, whether it is guiding you to alleviate your discomfort or scheduling an orthodontic urgent care appointment for you in our New Hyde Park office so that we can resolve the issue for you.

Our goal is for you to have peace of mind throughout your treatment. You are never alone in your orthodontic care. We are here for you — always.

Common Orthodontic Emergencies

Here are some typical orthodontic emergencies and some things you can immediately do to help:

Severe Pain or Discomfort

Rinse with warm salt water and use over-the-counter pain relief. Contact the office if symptoms persist.

Poking Wire

Apply orthodontic wax to the wire. Use a pencil eraser to gently push it against the tooth if needed.

Loose Bracket or Band

Cover with wax to prevent irritation and avoid sticky foods until professional repair.

Lost Separator

Generally not urgent; contact the office for guidance on next steps.

Trauma to Mouth or Teeth

For severe injuries, visit an emergency room. Otherwise, rinse with warm salt water and apply ice to reduce swelling.


In general, avoid repairing anything on your own because it might cause further damage, and regularly check on your appliances to make sure nothing is wrong.

Don’t forget: Keep our New Hyde Park office’s contact information saved on your phone so that you have it handy if you need to call, text, or e-mail us when orthodontic emergencies do happen.

Ready to find out if treatment is right for you or your child?

3338 Hillside Ave, New Hyde Park, NY 11040 · Mon–Fri 10AM–5PM